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Terms and Conditions

Last updated: [confirm date]

Acknowledgment

These Terms and Conditions govern your use of techpumpkin.ca (the “website”) and form an agreement between you and Tech Pumpkin Inc. (“Tech Pumpkin”, “we”, “us”).

Your access to and use of the website is conditional on your acceptance of these Terms and Conditions and our Privacy Policy. If you disagree with any part of these Terms and Conditions, you may not access the website.

Orders and services

By placing an order or agreeing to a proposal, you confirm that you are legally able to enter into binding contracts and that the information you provide — including payment and contact details — is accurate and complete.

We may refuse or cancel an order at any time for reasons including availability, errors in the description or price of a product or service, errors in your order, or suspected fraud or an unauthorised or illegal transaction. Projects and ongoing services are also governed by the proposal, statement of work or agreement we sign with you, which takes priority over these Terms where they differ.

Returns and refunds

Products and services may be returned or refunded only in line with these Terms and the agreement for your project. If you have a question about a refund, please reach us through our contact page.

Pricing and payments

We may revise our prices at any time before accepting an order. Prices quoted may also be revised after an order is accepted if an error or change affects the order; in that case we will tell you and you may cancel the order.

We accept major credit cards and online payment services. Payment card issuers may run authorisation checks, and we are not responsible for delays or refusals caused by those checks.

Promotions

Promotions offered through the website may have their own rules. If a promotion’s rules conflict with these Terms, the promotion’s rules apply.

Intellectual property

The website and its original content, features and functionality are and remain the property of Tech Pumpkin and its licensors, and are protected by copyright, trademark and other laws.

You may not use our trademarks or trade dress in connection with any product or service without our prior written consent. Ownership of work we create for clients is set out in the agreement for each project.

Your feedback

Any feedback, comments or suggestions you give us about the website or our services are assigned to us. If that assignment is not effective, you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and licence to use, reproduce, modify and share that feedback without restriction.

Limitation of liability

To the maximum extent permitted by applicable law, Tech Pumpkin’s total liability under these Terms is limited to the amount you actually paid through the website, or 100 USD if you have not purchased anything through it [confirm currency and amount].

To the maximum extent permitted by applicable law, we are not liable for any special, incidental, indirect or consequential damages, including loss of profits, loss of data, business interruption or personal injury, arising from your use of or inability to use the website, even if we have been advised of the possibility of such damages.

“As is” disclaimer

The website is provided “as is” and “as available”, with all faults and without warranty of any kind, to the maximum extent permitted by law. We do not warrant that the website will be uninterrupted, error-free, secure or free of harmful components.

Governing law

These Terms are governed by the laws of [confirm: Province of Ontario and the federal laws of Canada], excluding its conflict of law rules. Your use of the website may also be subject to other local, provincial, state, national or international laws.

Resolving disputes

If you have a concern or dispute about the website, you agree to first try to resolve it informally by reaching us through our contact page.

Changes to these terms

We may modify or replace these Terms at any time. If a change is material, we will make reasonable efforts to give notice before it takes effect. By continuing to use the website after changes take effect, you agree to the revised Terms.

Contact us

If you have questions about these Terms and Conditions, please reach us through our contact page.

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