Error: surprise shipping costs
Shoppers discover delivery costs at checkout and leave.
' grow · cro · ecommerce
Ecommerce conversion rate optimization for online stores that want more sales from the same traffic. We find where shoppers hesitate — on product pages, in the cart, at checkout — and test fixes that lift conversion rate and order value.
// overview
Ecommerce conversion rate optimization improves the percentage of store visitors who buy, and how much they spend. It covers product listing and product page optimization, cart and checkout improvements, site search, mobile UX, offers and upsells, A/B testing and analytics — measured by conversion rate, average order value and revenue per visitor.
Most stores lose sales in predictable places: unclear product information, surprise shipping costs, forced account creation and slow mobile checkout.
Ecommerce CRO is part of our conversion rate optimization services and pairs well with paid social and ecommerce development.
// sound familiar?
The leaks we find most often.
Shoppers discover delivery costs at checkout and leave.
Few photos, unclear sizing and no delivery information.
Guest checkout is hidden or missing.
Searches return nothing or the wrong products.
Most traffic is mobile, but checkout was built for desktop.
Order value is flat because nothing suggests the next item.
// what's included
Every step from product page to order confirmation.
Funnel, UX, analytics and speed review for your store.
Photos, copy, social proof, delivery and returns information.
Filters, sorting and on-site search that help shoppers find products.
Shipping thresholds, trust signals and fewer distractions.
Guest checkout, express payments and fewer steps.
Bundles, upsells and cross-sells that feel helpful.
Thumb-friendly navigation and checkout.
Tests on Shopify and other platforms, analysed by revenue.
// free · no obligation
Send us your store. We will walk through it like a shopper, review your funnel data and send back five test ideas ranked by likely revenue impact.
// process
Research-led tests, judged by revenue.
Start with a Free Review →Find drop-off by page, device and traffic source.
→ funnel report
Heatmaps, recordings, surveys and user tests.
→ research findings
Hypotheses ranked by revenue impact and effort.
→ test roadmap
Build, QA and run tests; ship the winners.
→ tests live
Conversion rate, AOV and revenue per visitor.
→ monthly report
// how we measure
We agree these measures with you at the start and report on them in plain language.
// conversion rate
// average order value
// revenue per visitor
Store with strong traffic and high checkout abandonment.
Shipping threshold messaging, guest checkout, express payments and product page tests.
Progress against the measures above, every month, in plain language.
// who it's for
Stores with steady traffic and room to grow.
Theme and app-based testing.
Custom checkout and product page work.
Stores scaling with paid social.
Search, filters and collection pages.
// compare
Why testing often beats rebuilding.
| Feature | Ecommerce CRO | Full redesign | Install more apps |
|---|---|---|---|
| Risk to revenue | Low — changes are tested | High — all at once | Slows the store |
| Time to first results | Weeks | Months | Varies |
| Evidence for each change | ✓ | Rare | ✕ |
| Ongoing improvement | ✓ | One-off | ✕ |
| Best when | Store works but underperforms | Platform is broken | Rarely |
// go deeper
Practical answers for store owners.
Clear photos and video, benefit-led copy, size and fit help, delivery and returns information, and real reviews close to the buy button.
Conversion rate, average order value and revenue per visitor. Revenue per visitor combines the first two and is the best single measure of whether a change helped.
// faq
Common questions about ecommerce conversion rate optimization.
It is the process of increasing the percentage of store visitors who buy and how much they spend, through research, UX improvements and A/B testing of product pages, cart and checkout.
The cost depends on traffic, test volume and development effort. We send a written proposal after a free store review.
Yes. We run CRO on Shopify and Shopify Plus, as well as WooCommerce and headless stores.
By conversion rate, average order value and revenue per visitor, analysed by device and traffic source.
Yes, with a different approach: user research, bolder changes and longer tests.
We use lightweight testing setups and monitor speed so tests do not hurt performance.
// let’s sell more
Tell us about your store. We will review it and send ranked test ideas — no obligation.